Digital Dentistry

1. Register for a 3Shape communicate account (portal.3shapecommunicate.com).

2. Once registered, log into your 3Shape communicate account.

3. Click on the Connections icon and press the Add Connections button.

4. Fill in [email protected] and click the Find button.

5. Under result, click on Andent.

6. Accept Data Confidentiality Agreement and then click the Connect button.

7. Once Andent approves your connection request, its status changes from Waiting for approval to Active on the Connected Sites page.

8. You can then refresh your Trios scanner’s Lab connections to include Andent.

A connection between your iTero intraoral scanner account and Andent must be established before you can send the scans to us.

Please contact your scanner provider or local AlignTech/Invisalign representative and request this link.

Once this connection is created, please follow the general steps below to send iTero scans (restorative work only):

1. Fill out the iTero lab form (Rx). In the Ship To field, select Andent
2. Perform scanning on your iTero machine
3. Review scan
4. Send

1. Register as a CEREC Connect Dentist (www.sirona-connect.com) and select Register Now and  Dentist registration option).

2. Once registered, on your CEREC acquisition unit simply scan in the Connect software.

3. Upload your case to the Sirona portal.

4. Identify Andent as your preferred laboratory and forward the digital impression; within minutes, we can confirm that the case is accepted.

1. In CS Imaging, select the file and click the CS Connect button.

2. When logged in, the files will be uploaded automatically.

3. Select the lab from the drop down menu; if you are not connected to us, select Create a new partner and send to [email protected] (An invitation must be sent and accepted before a case can be sent).

4. Fill out the comments or web form and select the submit icon.

5. The files (STL & DCM) will be transferred (DO NOT turn off the computer until the files have been transferred).

6. When the lab downloads the files, the status will change to Consulted.

1. Register for a Medit link account at: www.meditlink.com/login
2.  Once registered log into your Medit link account
3. Click on Partners icon – left side of screen
4. In search bar type Andent
5. Once Andent located click Request Partnership
6. Confirm information and click Request Partnership
7. Once Andent approves your connection request, its status changes from Pending to Partners on the Medit Link website
8. You can now send cases to Andent

We accept digital impressions from any intraoral scanning system capable of producing 3D images in STL (Stereolithography) file format.
Major scanner brands utilising this format are Planmeca (E4D) Planscan™, 3M™ True Definition Scan, iTero™ and more.

If you are unsure whether your scanner can produce STL files, please contact your scanner provider or manufacturer for clarification.

Scans for other scanners can be sent to us via WeTransfer. To do this:

1. Open WeTransfer https://wetransfer.com/
2. Select upload files or click and drag folder to upload.
3. Select email to and enter [email protected].
4. Select Your email and enter your email address.
5. Add Title and a personal message if you would like to, then click Transfer.