Ordering & Delivery

Send a Case

Streamline your workflow. Send us your case for expert craftsmanship and reliable results.

Andent © Salty Dingo 2018-12-2

Fast, easy, and reliable dental solutions

Order Your Way

No matter if it’s a digital scan or a physical impression, submitting your lab work to Andent is simple and seamless.

You need to have an active Andent account to submit a case. If you don’t have an account yet, simply create an account with Andent today and start submitting.

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How to send a case

Traditional Cases

Easy, reliable, and quick. Once your case is ready, simply click the button below to schedule your pick-up online. Our courier partner will pick up your cases directly from your practice, and you will only be charged for the satchel when used.

Packaging Guidelines:

  • If possible, please send PVS or polyether impressions. Our team will handle model pouring.
  • When sending models, ensure they are carefully packed in boxes to minimize the risk of breakage. Andent boxes can be reused and are a great way to return models to our lab. Extra precautions should be taken for impressions with posts, cores, or implants.

We go the extra mile

Local Pick-Up Service

For Melbourne metro area customers only, we offer a local pick-up service. Please contact our friendly customer service team on (03) 9650 6766 or [email protected] to organise pick-up from your practice. Fees apply.

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Speak with us:
(03) 9650 6766
[email protected]

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Operating Hours:
Monday to Friday
9am to 5pm AEST

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Courier Address:
13 Harper Street
Abbotsford VIC 3067

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Postal Address:
Collins Street
P.O. Box 18109
East Melbourne VIC 8003

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How to send a Case

Digital Cases

The easiest way to send your digital cases to Andent is by connecting your scanner to our laboratory, ensuring a quick and seamless submission of your scans.

Alternatively, you can login to Andent+ to send us your digital scans via our portal.

Customer portal

Andent+

Andent+, your order management system,
for every time you need a case.

  • Manage all your dental restoration orders to suit your schedule
  • Real time info, accessible 24 hours a day, 7 days a week
  • Complete transparency and support that never sleeps
  • View, download & pay invoices and statements
  • Track your cases and follow their progress, including tracking shipping
  • Submit cases online
  • Book a pick-up
  • Order personalised lab sheets or print them instantly
  • Join our digital rebate program
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Your local lab partner

We're here to help.

Trusted by dental professionals across Australia, we’re proud to be the go-to choice for dentists who value quality and reliability. Open an account or get in touch to find out more about how we can support you.