
Fast, easy, and reliable dental solutions
Order Your Way
No matter if it’s a digital scan or a physical impression, submitting your lab work to Andent is simple and seamless.
You need to have an active Andent account to submit a case. If you don’t have an account yet, simply create an account with Andent today and start submitting.
How to send a case
Traditional Cases
Easy, reliable, and quick. Once your case is ready, simply click the button below to schedule your pick-up online. Our courier partner will pick up your cases directly from your practice, and you will only be charged for the satchel when used.
Packaging Guidelines:
- If possible, please send PVS or polyether impressions. Our team will handle model pouring.
- When sending models, ensure they are carefully packed in boxes to minimize the risk of breakage. Andent boxes can be reused and are a great way to return models to our lab. Extra precautions should be taken for impressions with posts, cores, or implants.
We go the extra mile
Local Pick-Up Service
For Melbourne metro area customers only, we offer a local pick-up service. Please contact our friendly customer service team on (03) 9650 6766 or [email protected] to organise pick-up from your practice. Fees apply.
Speak with us:
(03) 9650 6766
[email protected]
Operating Hours:
Monday to Friday
9am to 5pm AEST
Courier Address:
13 Harper Street
Abbotsford VIC 3067
Postal Address:
Collins Street
P.O. Box 18109
East Melbourne VIC 8003
How to send a Case
Digital Cases
The easiest way to send your digital cases to Andent is by connecting your scanner to our laboratory, ensuring a quick and seamless submission of your scans.
Alternatively, you can login to Andent+ to send us your digital scans via our portal.
Customer portal
Andent+
Andent+, your order management system,
for every time you need a case.
- Manage all your dental restoration orders to suit your schedule
- Real time info, accessible 24 hours a day, 7 days a week
- Complete transparency and support that never sleeps
- View, download & pay invoices and statements
- Track your cases and follow their progress, including tracking shipping
- Submit cases online
- Book a pick-up
- Order personalised lab sheets or print them instantly
- Join our digital rebate program

Your local lab partner
We're here to help.
Trusted by dental professionals across Australia, we’re proud to be the go-to choice for dentists who value quality and reliability. Open an account or get in touch to find out more about how we can support you.